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General Settings

Updated

This article explains how to configure the general event settings in the AirLST Suite. This includes basic information such as the event name, date, location, and language, as well as organizational parameters. This lays the foundation for your event and creates the basis for all further steps in event planning and communication.

PREREQUISITE

  • Role/permission to manage event settings in the AirLST Suite

Basically, there are three main sections.

  • Event Information
  • Event Settings
  • Limits

EVENT INFORMATION

The following overview opens:

  • Event Name: You can enter, adjust, or change the name of your event at any time using this field.
  • Event Start and End: You can enter or change both the start and end time of your event at any time here.
  • Event Location Name: Enter the name of your event location here. If necessary, the name of the event location can of course also be changed.
  • Address Line: Enter both the street and house number of your event location here.
  • Address Line 2: This line can be used if the address includes relevant additional information (floor, entrance, office building, etc.).
  • Postal Code: Enter the postal code of your event location here.
  • City: Enter the city where your event location is situated here.
  • Country: Select the country where your event location is situated.
  • Add Custom Field: Here you have the option to create special fields for your landing page that are precisely tailored to your requirements.
    More on this in the article „Customizing the Landing Page“

EVENT SETTINGS

The following overview opens:

REGISTRATION TYPE

  • Invitation Only
    Registration is only possible with a personal booking code. Afterwards, guests can cancel their participation at any time or edit their information later.
  • Open and by Invitation
    This registration page is publicly accessible: guests can register freely or be invited with their personal booking code and their place on the guest list for clear identification.
  • One Password for All
    Guests register using a password set by you. However, the system can no longer identify guests and display content accordingly.

REGISTRATION PERIOD

To limit the registration period and activate/deactivate submission of the registration form on your landing page for a specific period, enter your start and end dates for registration here:

You can now specify the exact registration period for your event.

ACCOMPANYING PERSONS

If your guests are allowed to add accompanying persons to their registration, you must activate the "Accompanying Persons" function in the event settings. The following options are available:

  • Max. Accompanying Persons (specify the maximum number of accompanying persons per guest - if necessary, you can set the number of accompanying persons on an individual guest level. This can be done in the guest list - detailed guest view)
  • Allow unlimited accompanying persons per main guest (if enabled, each guest can add unlimited accompanying persons to their registration)

With the accompanying persons function activated, 3 options are available related to automated emails and attachments.

Please note: These settings do not apply to manually sent email campaigns, which can always be sent individually to guests and their accompanying persons.

Please choose your preferred settings for automated emails and ticket attachments:

  • Only the main guest receives emails and tickets
    (Regardless of the number of accompanying persons and whether anonymous or not, automated emails including attachments are only sent to the main guest; accompanying persons do not receive emails or attachments)
  • Emails and individual ticket attachments are only sent to the main guest
    (Automated emails including attachments for individually registered guests and accompanying persons are only sent to the main guest; e.g., main guest registers 2 accompanying persons and receives 3 individual emails including attachments (if available))
  • Each guest receives their own emails and ticket (STANDARD)
    (Automated emails including attachments for individually registered guests and accompanying persons are sent to each individual)

LANGUAGES

Please select your default language under the menu item "Languages," choose from:

  • English
  • German
  • Danish
  • Dutch
  • French
  • Italian
  • Spanish
  • Polish
  • Czech
  • Slovak
  • Swedish
  • Norwegian
  • Mandarin

Please note: Changing the language is also possible after the event has been created.

Note: If you do not see one of the system-available languages, please check whether you have already activated the language in your account settings under "My Company."

If you have any questions, our Customer Service Team is always available to assist you.

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