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Multilingual Events in AirLST

Updated

This article explains how to enable additional languages in the AirLST Suite.

PREREQUISITES

Before you start, you will need:

  • The role "Company Owner" or "Admin"

ENABLE LANGUAGES AT THE PLATFORM LEVEL
STEP-BY-STEP GUIDE

Before a language can be used in an event, it must first be enabled in the company settings. This step determines which languages are available throughout your entire AirLST Suite.

  1. Click on your profile name in the top right corner and select Settings.
  2. Click on My Company in the left sidebar.
  3. Scroll down to the Language Settings section.
  4. If necessary, select a different language from the dropdown under Default Language.
  5. Check the boxes for the desired languages under Additional Languages.
  6. Click Save Language Settings.

AVAILABLE LANGUAGES

The following languages can be enabled as additional languages (as of March 2026):

  • English
  • German
  • Danish
  • Dutch
  • French
  • Italian
  • Spanish
  • Polish
  • Czech
  • Slovak
  • Swedish
  • Norwegian
  • Mandarin

The languages enabled here will then be available for selection in all events of your organization. A language can only be assigned to an individual event if it has been activated at the company level first.

ACTIVATE LANGUAGES FOR AN EVENT
STEP-BY-STEP GUIDE

After languages have been enabled at the company level, they can be activated for a specific event. Each event can have its own primary language and any number of additional languages.

  1. Navigate to the My Events overview and open the desired event.
  2. Expand the Settings menu item in the left sidebar.
  3. Click on Event Settings.
  4. Scroll down to the Languages section.
  5. Select the primary language of the event from the Primary Language dropdown (e.g., "German").
  6. Check the boxes for the desired languages under Additional Languages (e.g., English and Spanish).
  7. Click Save.

PRIMARY LANGUAGE VS. ADDITIONAL LANGUAGES

Setting

Description

Primary Language

The default language of the event. Used for the landing page and emails if no other language is selected.

Additional Languages

Other languages in which the event is also available.
Guests can switch between the activated languages.

Please note:
After enabling additional languages, the message "Please update the event resources to support activated languages." will appear.
Make sure to maintain the translations for the landing page and email texts accordingly.

SUMMARY

Adding a language takes place in two steps:

Step

Location

Action

1

Settings → My Company → Language Settings

Enable and save desired languages

2

Event → Settings → Event Settings → Languages

Configure and save primary and additional languages

If you have any questions, our Customer Service Team is always available to assist you.

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