This article explains how to give your door staff access to the AirLST Check-In App – either through a dedicated check-in user or through check-in access via QR code.
TWO WAYS TO ACCESS
| Option | Suitable for |
|---|---|
| Check-in user | People who check in regularly and sign in with their email address and password |
| Check-in access | Door staff and external service providers who should only receive access for one event and a limited period |
INVITE CHECK-IN USERS
| Note: To invite users, you need the “Admin” or “Company Owner” role. |
Users with the Check-in App role only have access to the Check-In App, not to the AirLST Suite.
- In the AirLST Suite, click your name and select Settings.
- Go to the My Users section.
- Invite the user by email and assign them the Check-in App role.
- The user sets a password via the invitation email and can then sign in to the app.
USE CHECK-IN ACCESS
Check-in access allows users to sign in without a password using a QR code. You can find the access options in the AirLST Suite under Settings > Check-in Access.
- In the AirLST Suite, open the desired check-in access and display the QR code.
- In the Check-In App, tap Sign in with QR code on the sign-in screen.
- Scan the QR code. The app signs in and loads the event.
In the app settings, you will then see the Check-in access notice and the date until which the access is valid.
| Property | Behaviour |
|---|---|
| Validity | After expiry or revocation, the device is signed out and the data on the device is deleted. |
| Number of devices | Access can be limited to a maximum number of devices. Once this number is reached, a device must be signed out first. |
| Check-in profile | If the access specifies a profile, the check-in settings on the device cannot be changed. Changes must be made in the AirLST Suite. |
| Important: Anyone who is already signed in and signs in using check-in access will be signed out first. The data on the device will be deleted, and check-ins that have not yet been sent will be lost. Therefore, synchronise beforehand. |
RECOMMENDED USE CASES
| Scenario | Recommendation |
|---|---|
| External service provider manages admission | Check-in access with an expiry date and a specified check-in profile |
| Permanent door staff at many events | Dedicated check-in users |
| Settings on the device should not be changed | Check-in access with a profile or “Protect settings with PIN” |
DO YOU HAVE QUESTIONS?
Our Customer Service Team is available to assist you with any questions.