This article explains how to check your quota usage and request additional guests, app users, SMS credit, or AI credits.
OPEN QUOTAS
- Click Marketplace in the top right.
- Select Quota in the left-hand column.
The overview shows how much of your organization's quotas has already been used.
QUOTAS AT A GLANCE
| Quota | What is shown | How it is counted |
|---|---|---|
| Guest quota | Guests used from your total quota | All guests created in your organization |
| App users | Your limit and the number in use | Guests in published event apps |
| SMS credit | Your current credit in euros | Cost of the SMS messages sent |
| AI credits per month | Your monthly AI credits | Use of Copilot, AI website creation, and other AI features |
|
Note: Unused guests remain available, and additionally purchased guest packages do not expire. The AI credits (if available) are renewed every month. |
EXPAND QUOTAS
- Click Request next to the desired quota.
- Select a suggested quantity, such as 1,000, 2,000, or 5,000 guests, or enter the desired quantity yourself.
- Click Add to cart.
- Submit the request via the cart.
The quantity appears in the cart as a separate item, for example, “Guest quota +1,000”. The request provides you with a non-binding offer. Once accepted, your quota will be increased by the requested quantity.
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Tip: You can also view the quotas at the top under My products. You can expand them there via Request quota. |
DO YOU HAVE QUESTIONS?
If you have any questions, our Customer Service Team will be happy to help.