In this article, you’ll learn how to send and schedule push notifications to participants in your Event App.
CREATING A PUSH NOTIFICATION
1. Open Event App > Push notifications.
2. Enter a title and message (in multiple languages, if enabled). Click Translate all to use AI to add missing language versions.
SETTING THE TARGET AUDIENCE
Use visibility rules to send the notification only to specific target audiences (for example, only to participants with a certain ticket type). Without a rule, the message is visible to all participants.
SEND IMMEDIATELY OR SCHEDULE
• Click Send now to send the notification immediately.
• Alternatively, enable "Schedule for later" to prepare the title, message, and target audience and have them sent automatically at a specified time.
CAMPAIGN OVERVIEW
In the "Campaigns" section, you can see all push notifications, organised into:
• Sent
• Scheduled
• Drafts
For each sent campaign, the title, target audience, send date, and the Delivered, Read, and Tapped statistics are displayed.
| Tip: Schedule important reminders (for example, session starts or programme changes) in advance so that they are sent reliably and at the right time. |
If you have any questions, our Customer Service Team is available to assist you at any time.