In this article, you’ll learn how to set up chat channels for communication between participants.
CREATE A CHANNEL
1. Open Event App > Channels.
2. Click Create channel.
3. Enter a name and select an icon.
4. Enable "Open to all participants" so that any participant can join the channel. Disable the option to reserve the channel for a specific visibility group instead.
5. Save the channel by clicking Create or Create & add another to create another channel immediately.
CHANNEL OVERVIEW
In the channel list, you can see each channel’s name, icon, type (e.g., "Open"), assigned visibility group, and the number of messages sent so far.
EXAMPLES OF USE
• An open channel for general communication among all participants.
• A channel exclusively for speakers or exhibitors.
• Topic channels matching individual tracks on your agenda.
DATA PRIVACY
Chat histories are subject to data protection regulations. For information on how deletions of chat data are logged, see the article "View chat deletion logs (GDPR)".
If you have any questions, our Customer Service Team is available to assist you at any time.