This article explains how to add frequently asked questions for your Event App.
CREATING AN FAQ
1. Open Event App > FAQs.
2. Click Create FAQ.
3. Formulate a clear, concise question and an understandable answer (in multiple languages, if enabled).
4. Save the entry.
MANAGING FAQs
Use the icons in the list to edit or delete existing FAQ entries. Use the search function to quickly find the right entry when there are many entries.
TYPICAL FAQ TOPICS
Recurring questions such as the following are well suited for the FAQ section:
• How do I access the Event App?
• Where can I find my ticket?
• How do I activate notifications?
• Who can I contact if I have questions?
| Tip: Well-maintained FAQs noticeably reduce the support workload on site, as participants can answer many standard questions themselves. |
If you have any questions, our Customer Service Team is available to assist you at any time.