This article explains how to specify in the AirLST Check-In App which guests may be checked in, for example, only guests with certain statuses, tickets or within specific time windows.
HOW THE FILTERS WORK
A guest is checked in only if they meet the filters. Otherwise, the app displays “Check-in not allowed!” with a message stating that the guest does not meet the check-in filters.
- Filters within a filter group are linked with AND: All conditions must be met.
- Multiple filter groups are linked with OR: At least one group must be fully met.
CREATE FILTERS
- Open Settings > Check-in > Filter guests at check-in.
- In the first group, tap Add filter to this group.
- Select a field, for example, Status, Check-in date and time, Company or a ticket or booking field.
- Specify the condition and value.
- If needed, add more filters or additional groups using Add filter group.
The settings then show how many filters are applied.
Use the bin icon to remove a group.
EXAMPLES
| Goal | Filter |
|---|---|
| Allow only confirmed guests | Group 1: Status = Confirmed |
| Allow only confirmed or invited guests | Group 1: Status = Confirmed, Group 2: Status = Invited |
| VIP ticket only within a specific time window | Group 1: Ticket = VIP AND Check-in date and time between 6:00 pm and 8:00 pm |
USE CASES
| Scenario | Benefit |
|---|---|
| Multiple entrances with different access permissions | Separate filters for each entrance, saved in a check-in profile |
| Staggered admission times | Check-in only within defined time windows |
| Workshops and side sessions | Only guests with the appropriate booking are checked in. |
|
Note: The filters only apply to check-in in the app. The guest list, reports and statistics in the AirLST Suite remain unchanged. Set filters for displaying the guest list separately in the guest list. |
DO YOU HAVE QUESTIONS?
If you have any questions, our Customer Service Team will be happy to help.