This article explains how to check guests in at multiple locations at your event, such as the entrance and a second station, and track where a guest checked in.
REQUIREMENTS
Before you start, you need:
- One device per check-in location
- Access to the desired event
HOW MULTIPLE CHECK-IN LOCATIONS WORK
Each device is assigned a device name and a location. With each check-in, the app saves both, along with the date and time, in the guest’s check-in history.
Important:
To record a guest who has already checked in at another location, Multiple check-in must be enabled.
STEP-BY-STEP GUIDE
Complete the following steps on each device:
- Open Settings and select the event.
- Under This device, enter a device name, such as “Device 1”.
- Enter the location, such as “Entrance”.
- Under Check-in, enable the Multiple check-in option.
- Optional: Under Access, enable Check-in-only mode so that only scanning is performed at the station.
- Synchronise the guest list before the event starts.
EXAMPLE: ENTRANCE AND SECOND STATION
| Setting | Device 1 | Device 2 |
|---|---|---|
| Device name | Device 1 | Device 2 |
| Location | Entrance | Showroom |
| Multiple check-in | Enabled | Enabled |
| Check-in-only mode | Optional | Optional |
TRACKING CHECK-INS
In the guest detail view, you can see all check-ins and check-outs for a guest under Check-in history. The detail view is not available in check-in-only mode. Therefore, open the history on a device without this mode.
| Tip: Create a separate check-in profile for each check-in location, such as “Entrance” and “Showroom”. The location is saved in the profile, allowing you to set up additional devices quickly. |
DO YOU HAVE ANY QUESTIONS?
If you have any questions, our Customer Service Team will be happy to help.