In this article, you will learn how to find guests in the guest list in the AirLST Check-In App, view guest details, and add guests on site.
OVERVIEW OF THE GUEST LIST
The guest list opens after you log in.
At the top, you can see how many people have already checked in, e.g. “120 of 350 people checked in”.
| Display | Meaning |
|---|---|
| Name and company | Name of the guest and the company they belong to |
| Green check mark (right) | The guest has checked in. |
| “+2” | The guest is the main guest and has two accompanying persons. |
| “Accompanying person of ‹Name›” | The guest is an accompanying person of the named main guest. |
| Chips below the name | The guest’s tickets and add-ons |
SEARCHING, FILTERING AND SORTING GUESTS
- Search for guests: The search looks through first name, last name and company. If you search for a main guest, their accompanying persons are also displayed.
- Quick filters: Switch between views with “All”, “Not checked in” and “Checked in”. The number shows the number of guests in each case.
- Filter and sort: Tap the filter icon to the right of the search field. You can sort by first name, last name or company and filter by check-in status, booking status, guest group and ticket. Under “More filters”, you can filter by individual guest fields.
| Note: Filters within a filter group are linked with AND, while multiple filter groups are linked with OR. Use “Reset” to remove all filters. |
GUEST DETAILS VIEW
Tap a guest to open the details view. At the top, you can see the check-in status with the date and time. Use the “Check in ‹Name›” or “Check out ‹Name›” button to change the status.
| Section | Content |
|---|---|
| Contact details | General guest details |
| Booking details | Code, tickets, add-ons and, if applicable, table and seat |
| Accompanying persons | The guest’s accompanying persons and their check-in status |
| Check-in history | All check-ins and check-outs of the guest with timestamps |
Use “Edit” in the respective section to change the data. Depending on the event settings, you will find additional actions in the details view menu:
- Print badge: prints the guest’s name badge.
- Add accompanying person: creates a new accompanying person for the guest.
- Check in additionally: checks in a guest who has already checked in again if Multi Checkin is enabled.
ADDING WALK-IN GUESTS
- In the guest list, tap the icon with the person and plus sign in the top right.
- In the “New guest” window, enter at least the first name and last name.
- Tap “Save”.
DO YOU HAVE ANY QUESTIONS?
Our Customer Service Team is available to help with any questions.